Effective Date: January 01, 2025

These Promotional Terms and Conditions ("Terms") apply to all promotional offers ("Promotions") made by LT&B ("we," "us," or "our"), an online gourmet dessert gifting company. By participating in a Promotion, customers ("you") agree to be bound by these Terms, along with our [Privacy Policy] and [General Terms of Service].

• Promotions are open to individuals aged 18 and over with a valid shipping address in eligible delivery areas.
   
• Employees of LT&B, its affiliates, and immediate family members are not eligible for participation unless otherwise stated.
   

• Each Promotion will have a defined start and end date ("Promotion Period").
   
• Entries or purchases outside the Promotion Period are not eligible.
   

• Promotional codes must be entered at checkout to receive the stated discount.
   
• Codes are valid for one-time use only unless otherwise specified.
   
• Promotions may not be combined with other offers, discounts, or promotions unless explicitly stated.
   
• Discounts apply only to the product price and do not include shipping, handling, or taxes unless otherwise noted.
   

• Free items or gifts are subject to availability and may be substituted with similar items of equal or greater value at our discretion.
   
• No cash or credit will be given in lieu of a promotional gift.
   
• Giveaway winners will be selected at random and notified via the method provided during entry. Winners must respond within 5 business days to claim their prize.
   

• If you return an item purchased with a promotional code, only the amount paid (after discount) will be refunded.
   
• If a free gift was included with a purchase and the full order is returned, the gift must also be returned to receive a full refund.
   

• LT&B reserves the right to cancel, suspend, or modify any Promotion at any time without prior notice, due to fraud, technical failures, or other unforeseen issues.
   

• LT&B is not responsible for lost, late, misdirected, or incomplete orders or entries due to system errors or failures.
   
• By participating, you agree to release LT&B from any liability arising from or relating to the Promotion.
   

• These Terms are governed by the laws of the state in which LT&B is headquartered, without regard to its conflict of law principles.
   

For questions regarding any Promotion, please contact our customer service at [insert contact email or phone number].

Effective Date: [Insert Date]

Welcome to LT&B! These General Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using LT&B’s website or purchasing from us, you agree to be bound by these Terms. Please read them carefully.

Liana Treat & Berry is an online gourmet gift shop located in Valencia, CA that specializes in custom hand-crafted chocolate dipped strawberries and treats with inspired themes. Our passion is celebrating life’s occasions with style and luxury, by being the go-to supplier for businesses and individuals seeking delicious, customized products for their gifting needs. Every arrangement is crafted with 100% couverture chocolate derived from cocoa beans grown in Ghana, the Ivory Coast, and Ecuador. Our products are uniquely beautiful with a decadent taste that is appreciated by true chocolate connoisseurs. At LT&B, we uphold these standards as our uncompromising promise and take your gifting experience to the highest level of excellence with arrangements that speak just as highly of giver as receiver.

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction.
   
• Have the legal capacity to enter into a binding contract.
   

              Provide accurate, complete, and current information when placing an order.

• All orders are subject to acceptance and availability.
   
• Prices are listed in [U.S. Dollars] and are subject to change without notice.
   
• We accept major credit/debit cards and other payment methods as listed at checkout.
   
• Payment must be received in full before an order is processed or shipped.
   

• LT&B offers delivery to addresses within eligible service areas.
   
• Delivery dates are estimated and not guaranteed; we are not liable for delays caused by carriers, weather, or events beyond our control.
   
• You are responsible for ensuring the accuracy of the delivery address. We are not responsible for deliveries made to incorrect addresses provided at the time of ordering.
   

At LT&B, we are committed to fairness and integrity. While we aim to accommodate refund requests wherever possible, we reserve the right to determine if an order is eligible for a full or partial refund.

If you are unsatisfied with your order, please contact us within our business hours to initiate a return request. All refund evaluations are handled on a case-by-case basis. If approved, the item must be returned in the same condition in which it was received, within 2 hours of delivery.

• Orders under $100
  Eligible for a full refund, issued within 3 business days of approval.
   
• Orders between $100 and $300
  May qualify for a partial refund based on the total cost of materials and labor. Refunds will be processed within 7 business days of approval.
   
• Orders over $300
  May qualify for a partial refund based on the total cost of materials and labor. Refunds will be processed within 10 business days of approval.
   

Please note: Many of our products are custom-made and use premium ingredients. As such, refund amounts may vary depending on the specific order details.
 

For all refund and return inquiries, please contact our Sales Department during regular business hours. We appreciate your understanding and look forward to assisting you.
 

• Promotional codes are subject to separate terms and may not be combined with other discounts.
   
• Promotions have no cash value and cannot be applied retroactively to past purchases.
   

You agree not to:

• Use the site or Services for any unlawful, harmful, or fraudulent activity.
   
• Interfere with the operation of our site or violate its security.
   
• Reproduce, duplicate, copy, sell, or resell any portion of the Services without our prior written permission.
   

All content on our website—including text, images, logos, product designs, and graphics—is the property of LT&B or its licensors and is protected by intellectual property laws. You may not use our content without express written permission.

Our collection and use of personal information is governed by our [Privacy Policy]. By using our Services, you consent to our use of your information as outlined in that policy.

To the maximum extent permitted by law, LT&B shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to your use of the Services. Our total liability for any claim arising from your use of the Services shall not exceed the amount paid for the applicable order.

You agree to indemnify, defend, and hold harmless LT&B, its affiliates, employees, and agents from any claims, liabilities, damages, and expenses arising from your misuse of the Services or violation of these Terms.

We reserve the right to terminate or suspend access to the Services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or LT&B.

LT&B may update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our Services after any changes constitutes acceptance of the new Terms.

These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles.

If you have questions about these Terms or our Services, please contact us at:

LT&B Customer Support
Email: contact@lianatreatandberry.com
Website: www.lianatreatandberry.com